I ordered six benches from the Bench Factory last month and had a great experience. Customer service was really friendly and helpful in helping me pick the perfect benches.

J. S. - Denver, CO

The style of this classic bench fits on perfectly with the "old towne" feel of our new park development. Thanks for the suggestion.

F. R. - New Orleans, LA

Nice portable bench. Looks great in my garden. Solid and heavy.

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V. C. - Orlando, FL

Our HOA board would like to thank you for you assistance in picking out the Northgate benches and receptacles. The residents love them and we have received many compliments. Many sunsets over Lake Michigan will be enjoyed while using these benches.

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T. P. - South Haven, MI

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Product Warranty

Product Warranty
Our products shall be free of defects in material and workmanship for a minimum period of 1 year from the date of purchase. Product warranty period will vary from product to product and may be significantly longer than 1 year. If applicable, extra information detailing a longer warranty period can be found on that specific product page.

This limited warranty expressly excludes and does not cover damage to any product, which is caused by improper handling, alteration, misuse, vandalism, incorrect installations or damage caused by exposure to the elements or by storm, hail, fire or flood. All aforementioned occurrences will immediately void the warranty.

Any product verified to be defective within that products warranty period shall upon prompt notice by its Purchaser to our Customer Service Department, be either replaced or repaired at our sole discretion. Merchandise cannot be returned without authorization from customer service and a copy of the original invoice documenting date of purchase.

Color Disclaimer
Although every effort is made to represent the product colors and color swatches as accurately as possible, colors may vary slightly. Subtle color differences may occur between product dye lots, and colors may appear differently on some monitors and printers.